For product

Every feature ships explained, and stays that way.

You ship weekly and nobody owns docs full time. Stagewright keeps each feature's video, help article and walkthrough current with the code, and shows where customers stop.

See which features are explained

Stagewright maps features from your repository and lines each one up with its walkthroughs, help-center articles, usage and support conversations. A feature customers ask about and nothing explains shows up as a gap, and a walkthrough can be drafted from the feature's code and its top support question.

  • Drafts say what they were written from, and stay drafts until someone approves them.
  • Articles already in Intercom, Zendesk or Productlane are read back in and marked fresh, stale, failing or not checked.
Help center5 articles · Settings
  • FailingHow to invite teammatesIts walkthrough fails at step 4 on PR #412Intercom
  • StaleChange your planUI changed in an approved run after its last editZendesk
  • StaleExport your dealsNames “Download CSV”, which no screen has nowZendesk
  • FreshRename your workspaceChecked against build a1b2c3dProductlane
  • Not checkedSet up SSONo walkthrough covers this feature yetIntercom
Articles are read back in and checked against the product, not only pushed out. Sample project, example data.

Nothing goes stale silently

Every walkthrough runs on every pull request it can be affected by. An intended UI change waits for approval in the PR; a broken flow is filed before it reaches customers. The approval is the gate to publishing, so what customers see is always a version someone signed off.

stagewright bot commented · edited 2 min ago

Walkthroughs

▲ 1 regressionΔ 3 UI changed= 6 unchanged

Recorded against preview-412.acme.dev at 8c1e7d2. The regression is filed as ACM-231. Changed walkthroughs publish only after approval.

▲ Regression
Invite a teammateStep 4 couldn't find button “Send invite”. A “Send” button is in its place. Failed the same way twice.
Δ UI changed
Rename your workspaceSteps 2 and 3. Narration still accurate. +3 s.
Δ UI changed
Change your planStep 2. Plan cards restyled.
Δ UI changed
Manage notificationsStep 1. Toggle style only.

6 unchanged · Accept an invite · Create a project · Add a contact · Mention someone · Export deals · Search contacts

Approve from the Walkthroughs check or in Stagewright. Updated for 8c1e7d2 · 10 walkthroughs · 4 min.

The sticky Walkthroughs comment, one per pull request, edited on every push. Sample project, example data.

Where customers stop

Drop-off is counted by the second and lined up with the narration, so you can rewrite the sentence people leave on. Comparisons with people who didn't watch always say who they were compared with, with a holdout when you want to confirm the effect.

Still watching · Invite a teammate · last 30 days

Share of viewers still watching at each second. Falls from 81% at 0:40 to 64% at 0:46.0%25%50%75%100%1 Find Members2 Open the invite3 Pick a role and send4 Where invites wait0:00 · 100% still watching0:04 · 97% still watching0:08 · 95% still watching0:12 · 93% still watching0:16 · 91% still watching0:20 · 89% still watching0:26 · 86% still watching0:30 · 84% still watching0:36 · 82% still watching0:40 · 81% still watching0:42 · 74% still watching0:44 · 68% still watching0:46 · 64% still watching0:48 · 63% still watching0:52 · 61% still watching0:56 · 59% still watching1:00 · 57% still watching1:04 · 55% still watching1:08 · 53% still watching0:000:200:401:001:08

0:34 Pick a role, then send the invite.

0:40 Roles decide what they can see; admins can change them later. −17 pts in 6 s

0:47 They get an email right away.

Share still watching by second
TimeStill watching
0:00100%
0:0497%
0:0895%
0:1293%
0:1691%
0:2089%
0:2686%
0:3084%
0:3682%
0:4081%
0:4274%
0:4468%
0:4664%
0:4863%
0:5261%
0:5659%
1:0057%
1:0455%
1:0853%
Drop-off by the second, lined up with the narration. Example data, not a customer's.

Try it on your own product

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