For product
Every feature ships explained, and stays that way.
You ship weekly and nobody owns docs full time. Stagewright keeps each feature's video, help article and walkthrough current with the code, and shows where customers stop.
See which features are explained
Stagewright maps features from your repository and lines each one up with its walkthroughs, help-center articles, usage and support conversations. A feature customers ask about and nothing explains shows up as a gap, and a walkthrough can be drafted from the feature's code and its top support question.
- Drafts say what they were written from, and stay drafts until someone approves them.
- Articles already in Intercom, Zendesk or Productlane are read back in and marked fresh, stale, failing or not checked.
- FailingHow to invite teammatesIts walkthrough fails at step 4 on PR #412Intercom
- StaleChange your planUI changed in an approved run after its last editZendesk
- StaleExport your dealsNames “Download CSV”, which no screen has nowZendesk
- FreshRename your workspaceChecked against build a1b2c3dProductlane
- Not checkedSet up SSONo walkthrough covers this feature yetIntercom
Nothing goes stale silently
Every walkthrough runs on every pull request it can be affected by. An intended UI change waits for approval in the PR; a broken flow is filed before it reaches customers. The approval is the gate to publishing, so what customers see is always a version someone signed off.
Where customers stop
Drop-off is counted by the second and lined up with the narration, so you can rewrite the sentence people leave on. Comparisons with people who didn't watch always say who they were compared with, with a holdout when you want to confirm the effect.
Still watching · Invite a teammate · last 30 days
0:34 Pick a role, then send the invite.
0:40 Roles decide what they can see; admins can change them later. −17 pts in 6 s
0:47 They get an email right away.
| Time | Still watching |
|---|---|
| 0:00 | 100% |
| 0:04 | 97% |
| 0:08 | 95% |
| 0:12 | 93% |
| 0:16 | 91% |
| 0:20 | 89% |
| 0:26 | 86% |
| 0:30 | 84% |
| 0:36 | 82% |
| 0:40 | 81% |
| 0:42 | 74% |
| 0:44 | 68% |
| 0:46 | 64% |
| 0:48 | 63% |
| 0:52 | 61% |
| 0:56 | 59% |
| 1:00 | 57% |
| 1:04 | 55% |
| 1:08 | 53% |
Try it on your own product
Record a first walkthrough on your machine with no account. PR checks, approvals and publishing are in private beta: join the waitlist and we'll set you up by hand.
Walkthroughs
▲ 1 regressionΔ 3 UI changed= 6 unchanged
Recorded against
preview-412.acme.devat8c1e7d2. The regression is filed as ACM-231. Changed walkthroughs publish only after approval.6 unchanged · Accept an invite · Create a project · Add a contact · Mention someone · Export deals · Search contacts
Approve from the Walkthroughs check or in Stagewright. Updated for
8c1e7d2· 10 walkthroughs · 4 min.